Hammersmith’s George Groves talks about his Commonwealth super-middleweight title defence against Glen Johnson this weekend and the possibility of a future showdown with Britain’s world champion Carl Froch. (Video courtesy of iFilm London)See also:O’Meara to fight for Commonwealth titleGroves believes he can stop JohnsonWatch the Groves v Johnson pre-fight press conferenceWatch Groves and Johnson square-up at their weigh-inJohnson speaks ahead of his fight with George GrovesDuo weigh in ahead of title showdownsGroves and DeGale in new war of 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 Follow West London Sport on TwitterFind us on Facebook
This past weekend I stayed at a nice, expensive hotel in Washington, DC. I called to have the valet bring up my car so I could drive to a conference, and when I arrived at the front door of the hotel, a long line of people waiting for cars and taxis greeted me. All of them looked unhappy that no one was there to help them. But one couple looked especially unhappy.A few minutes passed, and the manager of the hotel arrived to tell the unhappy couple that the hotel had indeed lost their Range Rover. Yes, the valet took their automobile, and it was no longer in their parking garage. You might imagine that the couple wasn’t pleased by this news. They were angry, upset, and emotional. They pleaded with the manager to help them, to do something. At one point, the manager of the hotel turned to the couple and shouted: “Settle down! We’re looking for your car!”I was familiar with most all of the profanities that the unhappy, Range-Rover-missing couple uncorked on the hotel manager as they jumped in a taxi and took off. I have no idea how this story ended, but here’s the lesson: You have to care as much or more about your customer’s problem as they do—and they have to feel it.You Care, Or You Don’t CareIf you have clients, you are going to have problems (it comes with the territory). Some of the problems will be relatively small and easy to rectify. Other problems and challenges are going to stretch the limits of your imagination—and the limits of your resourcefulness.Here is the first law for dealing with client or customer problems:If your client believes that you care as much or more than they do about solving their problem, then you can survive problems of almost any size. If your client believes that you don’t care about them, you can’t survive even relatively small problems.The hotel manager was under stress. I am certain it was the first time a car disappeared on his watch. He was frustrated. But he stood face-to-face with his customers and argued with them about their missing car. He would have done better to stand beside them and look at their problem through their eyes. He was missing empathy; the ability to show his clients how much he cared.It matters greatly that you care. It matters even more that your client’s can feel that you care. There isn’t a substitute, and it can’t be faked. This is the real test for whether or not you win clients, and it’s the real test as to whether or not you retain them.QuestionsHow do your dream clients, your prospects, know that you care about them?How do your existing clients know that you care about them?When you have a problem with something you buy, how important is it the company and the person you ask for help care about you and the outcome you need?How do you demonstrate that you care and how does that caring impact your client relationships? Get the Free eBook! Want to master cold calling? Download my free eBook! Many would have you believe that cold calling is dead, but the successful have no fear of the phone; they use it to outproduce their competitors. Download Now
South Korean players celebrate after scoring their secodn goal during the AFC Asian Cup round of 16 soccer match between South Korea and Bahrain at the Rashid Stadium in Dubai, United Arab Emirates, Tuesday, Jan. 22, 2019. (AP Photo/Kamran Jebreili)UBAI, United Arab Emirates — Tottenham will be without Son Heung-min for a while longer after the midfielder helped South Korea reach the quarterfinals of the Asian Cup.South Korea, which finished runner-up in 2015, is one of the tournament favorites but needed extra time to beat Bahrain 2-1 in the round of 16 on Tuesday.ADVERTISEMENT Grace Poe files bill to protect govt teachers from malicious accusations PH underwater hockey team aims to make waves in SEA Games PLAY LIST 02:42PH underwater hockey team aims to make waves in SEA Games01:44Philippines marks anniversary of massacre with calls for justice01:19Fire erupts in Barangay Tatalon in Quezon City01:07Trump talks impeachment while meeting NCAA athletes02:49World-class track facilities installed at NCC for SEA Games02:11Trump awards medals to Jon Voight, Alison Krauss US judge bars Trump’s health insurance rule for immigrants Qatar had hit the crossbar early in the match though Abdelkarim Hassan.Iraq could have ended the match with 10 men, but Safaa Hadi only received a yellow card for a poor challenge late on.Sports Related Videospowered by AdSparcRead Next Fuel surge SEA Games hosting troubles anger Duterte Oil plant explodes in Pampanga town Lacson backs proposal to elect president and vice president in tandem Oil plant explodes in Pampanga town View comments MOST READ LATEST STORIES Private companies step in to help SEA Games hosting Don’t miss out on the latest news and information. Bahrain became the first team to score against South Korea in the tournament when it leveled 13 minutes from time.Hong Chul managed to clear Mahdi Alhumaidan’s attempt off the line but Mohamed Saad Alromaihi slammed in the rebound.Bahrain’s task grew harder when Alawi was injured toward the end of regular time. The goalkeeper attempted to carry on but eventually had to be replaced by Abdulkarim Fardan, who had never played a competitive international match.Like South Korea, Qatar had not let in a goal in the group stage and it preserved that record against Iraq at the Al Nahyan Stadium in Abu Dhabi.Bassam Al Rawi scored the only goal of the match in the 62nd minute with a free kick into the left side of the net.ADVERTISEMENT ‘We are too hospitable,’ says Sotto amid SEA Games woes It will face Qatar at the Zayed Sports City Stadium in Abu Dhabi on Friday after the 2022 World Cup host beat Iraq 1-0.At the Rashid Stadium in Dubai, substitute Kim Jin-Su scored his first international goal right at the end of the first period of extra time to send South Korea through.FEATURED STORIESSPORTSPrivate companies step in to help SEA Games hostingSPORTSUrgent reply from Philippine football chiefSPORTSWin or don’t eat: the Philippines’ poverty-driven, world-beating pool starsThe defender, who had only come on 10 minutes earlier, netted with a diving header at the far post following Lee Yong’s cross.Lee had also set up South Korea’s first goal with another cross after being picked out by a threaded pass from Son. Bahrain goalkeeper Sayed Shubbar Alawi managed to push out the cross but it went straight to Hwang Hee-chan, who slotted it home.
In the third edition of The Graduates, austouch.com.au caught up with former Queensland Secondary Schools Touch (QSST) player, Oscar Sanft, who is playing for the Brisbane City Cobras at the 2010 X-Blades National Youth Championships. Australian 18’s Boys squad member Oscar Sanft is back in the Brisbane City Cobras team after playing for QSST in the past, and he is very excited to be back. He is now hoping to guide the Cobras to the finals in his last year of the championships. “I think I’ve played for Queensland for the past five years so to be back in the Cobras is overwhelming, especially for my last year, it feels good,” Sanft said. “I’m confident that we’ll be up the top, we’ve got a lot of kids with real potential and it’s going to be a long week as well. I’m very confident that we will do well and hopefully get to the finals.”The Cobras team has a mixture of youth and experience and Sanft is hoping to pass on some of his knowledge to the younger members of the team.“We are trying to develop them to become Open’s players but the senior boys are doing well, looking after the young guys. But it’s not like there is a difference, we are a good team so you can’t really see the difference in the developing players and the senior players.”Sanft and his Cobras team had the chance to play his former side on Friday morning, and in the lead up to the game he said he was looking forward to the challenge. “I’ve been thinking about that game ever since I saw the draw. As much as I love Queensland, as soon as I step out of it I have to give them so much pressure and aggression. I’m looking forward to it,” Sanft said. As well as being his last National Youth Championships, it is also Sanft and his fellow Australian Youth Squad player’s last chance to impress in the lead up to the 2011 Youth Trans Tasman Series to be played in Canberra. Sanft was part of the 20’s Mixed team at the 2009 Youth Trans Tasman and is hoping to be included in the team again this time. “That’s always on your mind. I try to keep humble about it, not trying to think that just because I’ve been there before it’s going to happen again so I’ve just got to knuckle down.”
TagsTransfersAbout the authorPaul VegasShare the loveHave your say Newcastle targeting Eintracht Frankfurt defender Jetro Willemsby Paul Vegas10 months agoSend to a friendShare the loveNewcastle United are targeting Eintracht Frankfurt defender Jetro Willems.The Daily Mail says Rafa Benitez is keen to bolster his defensive options in January and in particular the left-back position. Holland international Willems has been identified as a transfer target and the club are planning to make a move for him in next month’s window.However, the Magpies are facing competition for the full back with Roma also interested in the 24-year-old. The Italian club are also interested in Crystal Palace star Patrick van Aanholt as they search for a new left back.
FORT ST. JOHN, B.C. — Four communities in Northeast B.C. will be receiving funding for various projects from money collected by the Federal Gas Tax Fund.The provincial and federal governments, along with the Union of B.C. Municipalities announced that five community projects in the Northeast have been approved to get a total of $3.2 million from the Gas Tax Fund. 108 projects across the province have been for nearly $193 million from the federal Gas Tax Fund.The City of Fort St. John will be receiving $105,000 for a long term water supply plan. The City has been looking at the issue since at least 2015, when it struck a tentative deal with BC Hydro to withdraw water from the Site C reservoir without charge. Three years ago, a report from Urban Systems looking at a 50-year growth plan for Fort St. John said that the city could be home to anywhere between 46,000 and 84,000 residents by 2065. The report also warned that the City, which currently draws its water from the Peace River through a series of groundwater wells, would experience a severe shortfall in its water supply without upgrades or a new water source in place by this year. According to the report from three years ago, the City’s water supply was built to serve only about 17,800 people.Taylor, Tumbler Ridge, and the Northern Rockies Regional Municipality will also be getting money from the Gas Tax Fund to support projects in their communities. Taylor will be receiving $39,450 for phase one of its Asset Management Plan, Tumbler Ridge is slated to get $80,000 to develop a Parks and Rec master plan, while the NRRM will be getting $82,500 for an economic strategy and $2.9 million for a renewal of its wastewater treatment plant aeration system.
Darrelle Revis, disgruntled with his New York Jets’ contract, was traded to the Tampa Bay Buccaneers for the 13th pick in the upcoming NFL Draft and a conditional pick next year.The deal is worth $96 million, making Revis the highest-paid defensive back in NFL history, but includes no guaranteed money, according to sources close to the Pro Bowl cornerback.The conditional pick headed to the Jets is a fourth-round selection in 2014, but could become a third-rounder if Revis is on Tampa Bay’s roster on the third day of the 2014 league year, sources said.The Buccaneers will formally introduce Revis during a news conference Monday at noon EST. The front page of the Buccaneers’ official website posted a large photo of Revis in what appears to be a Tampa Bay jersey with the words: “Treasure Island. Darrelle Revis (CB). It’s a Bucs Life.”A four-time Pro Bowler during his six-year stint in New York, the 27-year-old Revis addressed Jets fans in a series of tweets Sunday night.“I been sitting around for the last hour trying to figure out what to say to the Jet Nation & I came up with this,” Revis posted on his Twitter account. “The six years I played for the New York Jets were unbelievable. I put my body on the line everyday & did everything could to help the team win.“I experienced a lot & learned a lot. The memories I had in New York I will keep dearly to my heart. I want to thank all the jets fans for making me feel welcome.”The six-year, $96 million deal would make Revis one of the NFL’s two highest-paid defensive players, along with Mario Williams.Jets general manager John Idzik cited multiple reasons for the trade, namely the inability to negotiate a long-term extension and a “degree of uncertainty” regarding Revis’ rehab from a serious knee injury suffered last season.“It became quite evident to us that there is a substantial difference between Darrelle’s view of his value and ours,” Idzik said Sunday during a conference call.Revis will not be released before this season, meaning he is assured of making this season’s base salary, but his contract includes none of the money that the NFL refers to as “guaranteed” money. Tampa Bay would be able to release Revis before any season without incurring any salary-cap charge.The final obstacle to the deal was completed Sunday, when Revis flew on a private plane from New Jersey to Tampa, Fla., to undergo a physical that included a comprehensive checkup on his knee. He passed it, making the trade official.“We have no concerns about Darrelle Revis’ physical condition,” a Bucs senior team official told ESPN’s Sal Paolantonio. “He will be out there the first day of training camp and ready to go Week 1.”The three sides — the Jets, the Buccaneers and Revis — spent the weekend hammering out their respective agreements.
Crystal Palace have confirmed the signing of goalkeeper Vicente Guaita on a free transfer with his contract at Getafe set to expire at the end of the monthThe 31-year-old becomes Roy Hodgson’s first signing of the summer and will officially join the Premer League side on a three-year deal on July 1.Before joining Getafe in 2014, Guaita played over 100 games for La Liga giants Valencia.“We are delighted to sign one of La Liga’s best goalkeepers and pleased that we beat off the competition for his signature,” Palace chairman Steve Parish told the club website.How Joe Ward thanks his faith for his football Manuel R. Medina – September 13, 2019 Crystal Palace defender, Joel Ward, has thanked his Christian faith for helping him play football professionally and he explains why.“We very much look forward to Vicente joining in pre-season training and helping us push on in the Premier League.”The Spaniard kept 12 clean sheets for Getafe last season as the side finished eighth in their first season back in La Liga.Los Azulones have since announced the signing of Joel Robles from Everton on a free transfer.
Gianluigi Buffon prays that he will never face old club Juventus in the Champions League final for Paris Saint-GermainThe veteran goalkeeper left the Serie A champions in the summer after 17 domestic trophy-laden years in favour of a free transfer to PSG.One of the prime reasons for Buffon’s shock switch to France at the age of 40 was to finally win the Champions League after losing three finals with Juventus.Now Buffon just hopes that he will not have to inflict another European final defeat on his old club with PSG among the favourites for the Champions League.“After a week, PSG realised they hadn’t signed someone who was getting old but rather someone wanted to carve out their place in the team and help them grow.,” Buffon told Gazzetta dello Sport.PSG ultras sent a warning letter to Neymar Manuel R. Medina – September 14, 2019 Brazilian superstar Neymar might play today his first game of the season for Paris Saint-Germain and the team’s ultras have warned him.“I got the role I wanted: one of making myself available to help the club grow and show I’m still good enough.“I have no regrets or disappointment about leaving Juve. My farewell was planned long ago and the chapter closed perfectly.“I was in Italy last week, I called Andrea [Agnelli] and he gave me permission to train at Continassa for three days.“If I had to face Juve in the Champions League, I’d prefer to do so before the Final because, if I was to win it, I wouldn’t my joy to coincide with the tears of my former teammates.”Although it remains uncertain whether PSG coach Thomas Tuchel would select Buffon for a Champions League final due to his intense rivalry with Alphonse Areola to be PSG’s number one.
Liverpool manager Jürgen Klopp is full of praise for midfielder James Milner as he is set to make his 500th Premier League appearance against Bournemouth on Saturday.Milner will reach the milestone when he lines up against Bournemouth on Saturday, and Klopp was proud of the feat and has praised his vice-captain.“He started early! That makes it possible to have 500,” Klopp told the club’s website.“He’s a fantastic professional – that gives you the opportunity as well. A few players had the same length of career but were not always available. Millie deserves that number.Crouch: Liverpool could beat Man United to Jadon Sancho Andrew Smyth – September 14, 2019 Peter Crouch wouldn’t be surprised to see Jadon Sancho end up at Liverpool one day instead of his long-term pursuers Manchester United.“It’s typical of him that he sets another standard for a lot of other players. He’s so important. He’s a role model in the dressing room, a proper English professional in the best understanding.“He helps me a lot, of course, with his attitude. He is really smart. It’s nice to have him around. He played different positions for us and always did well, even if he didn’t like it. He’s a fantastic player.”